Rich editor not working

Table of Contents

Problem

Some user when editing post using rich editor, it appears a simple text box, and missing rich editing feature.

abnormal-rich-editing

In MySQL database wp_usermeta change the meta_value of the user meta_key rich_editing to true.

update wp_usermate set meta-value=true where user_id=[userid] and meta_key='rich_editing';

normal-rich-editing

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