New team member have no permission to access - Dynamics 365

In Dynamics 365, create a new user. The new user get error after login: "You do not have permission to access these records. contact your microsoft dynamics 365 administrator".

Table of Contents

Steps:

Create a new user

1. Go to https://www.office.com

2. admin -> Home -> Add a user

3. click on the newly added user from the list -> Edit group memberships -> asign a group -> Edit user roles -> select Global administrator

Assign security roles

4. admin -> Show more -> Admin center -> Dynamics 365 -> select an instance and click open

5. Top menu -> Settings -> Security -> User -> click on a user from the user list, click on MANAGE ROLES from top menu -> select the role name that you want to add.

Now try again. Works.

New team member have no permission to access - Dynamics 365

Steps:

Create a new user

Assign security roles

Reference video

Author: IT Team

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